Your scanning equipment represents the first step in streamlining a business process. Equipment failures and breakdowns slow down business processes and can create issues for you particularly when dealing with documents in accounts payable, human resources, and contract management. These issues can lead to lost revenue, non-compliance or increased costs. Maintaining this equipment requires an understanding of applications, hardware and the people who use the equipment.
Inception Technologies provides maintenance contracts that keep you operating so you can continue to meet the most demanding availability requirements. These services include training personnel on the equipment's operations and cleaning procedures, troubleshooting the hardware and software and providing onsite service to repair a damaged scanner. Whether you have one site or 1,000, a single vendor or multiple vendors, Inception Technologies can design a maintenance solution for you. With access to an onsite service team of over 1,000 trained technicians across multiple vendors, Inception Technologies provides the hardware support you need to keep your scanners operating in the most demanding environments.