Basic
The Basic service plan upgrades your standard 3-month on-site standard Limited Warranty on certain models to a full 12 months of on-site service.
Includes:
- Includes all spare parts, labor and travel for service of verified hardware failureMinimizes downtime and maximizes productivity with responsive next day on-site services
- Priority service on selected models – see spec sheet for details
- Unlike ScanCare, Basic service does not include preventive maintenance visits, consumable kits or user training
For Low Volume - M3097 Series, M4097 Series, fi-4750 Series, fi-5650C & fi-5750C Scanners
Basic Plus
Basic Plus offers the same benefits as Basic however the Plus plan is designed for on-site coverage in the post-warranty period. Basic Plus can be ordered in single or multiple 12- month increments.



