Workflow Automation

All workflows have a shared purpose: to yield a desired outcome in the most efficient, expedient, transparent and secure way possible. Our end-to-end workflow automation systems help organizations achieve this goal with a set of solutions that visibly tracks data and helps govern its flow across the company or agency.

Each automated process we prescribe is tailored to your organization’s unique requirements. Regardless of the type of workflow, we can help organize sub-processes and specific tasks into manageable sequences.

The result:

• The right people always get the right information at the right time.
• Accountability and visibility exist across all processes, sub-processes and tasks.
• Repetitive manual tasks are automated.
• Compliance management is simplified.
• Duplicate efforts are eliminated.
• Human error and risk introduced from manual processes is curbed.
• Organizations save money in the form of fewer inefficiencies and greater workflow performance.
• Employees spend less time on mindless functions and more time adding value to the organization.

In business, the order of operations is people, process, technology. Too often, people end up laboring on behalf of disjointed processes or compensating for insufficient technology with extra workflow steps.

Our mission is to put processes and technology to work for your people.

To this end, Inception Technologies provides workflow management infrastructure that automates or streamlines all of the following and more:

Data collection

Data is the DNA of modern business. Our data-collection resources make it easier to gather information in a variety of data formats, including text, checkboxes, buttons, GPS, radio, photo, video, speech, RFID and much more in real time, or with offline synchronization.

We help our clients leverage highly customizable e-forms with best-in-class workflow automation tools for data collection.   

Data extraction

Parsing through vast quantities of data is no simple task, but the ability to automatically search for and securely extract specific information is crucial for business processes in any industry.  That’s why we offer leading products that automatically extract the data your employees need from structured, semi-structured and unstructured documents.

Whether you’re preparing large-scale information for analysis, or tweezing out specific values from legal contracts, service-level agreements, mortgage applications and other documentation, our data-extraction resources automate the job to help workflows function smoothly.

Data storage and backup

At some point in every workflow, documents and data need to be securely stored, archived and backed up. Our data storage, retrieval and disaster-recovery solutions help ensure business continuity in the face of adversity.

Downtime is simply unacceptable in today’s data-driven world. Protect your valuable IT assets from natural disasters and other disruptive events to preempt a hit to your bottom line.

Document capture

All workflow automation begins with the ability to capture and digitize documentation, including paper, email, fax, microfilm, forms and other formats for structured and unstructured data. The information gathered through this documentation can be leveraged as a strategic asset. By automating as much of the document capture process as possible, businesses save time and money otherwise spent on repetitive tasks.

Inception Technologies supplies hardware from leading MFP and scanner manufacturers that make it as easy as possible for employees to upload documentation in any format. Integrate this hardware with document capture solutions from the likes of Kofax, Psigen, Kodak and ABBYY to simplify the process of gathering the information your organization needs to function, but also with enterprise content management (ECM) systems.

Alternatively, we can provide document scanning and conversion services including backfile scanning, on-site scanning and other forms of business process optimization. These help digitize paper documents as a first step toward automating workflows.

Document management

Document management is all about protecting your business’s documentation and streamlining your staff’s ability to easily, securely, transparently and compliantly access this information. This first and foremost starts with the digital storage of paper-based documentation.

Inception Technologies’ document management tools help organizations control access to sensitive information and enforce data security measures. At the same time, employees will have an easier time organizing, storing and retrieving documents. Businesses can also use document management solutions to control and automate the flow of information so employees get the resources they need when they need them – no more documentation scavenger hunts.

Invoice processing

Making the shift to electronic invoicing can help organizations simplify payment-processing visibility, complete payments in a more timely manner and rely less on inefficient, paper-based documentation. Optimizing invoice processing also helps streamline other accounting processes that are involved in revenue management.

We help organizations streamline invoice processing by providing document capture technology and scanning services to make invoices and other paper documentation centrally available. We also provide document management and data extraction resources that make it easy to perform invoice-processing tasks. Most importantly, we help you connect the invoices that come into your company to your accounting software so you can manage accounts receivable, accounts payable and payroll more effectively.

Claims processing

Insurers and healthcare providers who have large quantities of paper documentation can make much better use of their physical office space and have a more automated means of accessing records than rummaging through file cabinets.

Our scanning and documentation technology helps these organizations digitize their records. Healthcare providers in particular stand to gain from the ability to archive electronic medical records (EMR) or electronic health records (EHR), including chart notes associated with historic patient encounters.  

Microsoft SharePoint services

Microsoft SharePoint has evolved from a web-based collaboration platform to a full-fledged workflow optimization resource.

At Inception Technologies, our experts can help merge the power of SharePoint with the utility of document scanning, management, indexing and tagging so that your information management systems integrate seamlessly with your SharePoint site. We also provide Microsoft SharePoint Cloud Hosting.

Much more

Part of workflow automation is understanding that no two organizations are identical. Inception Technologies helps its clients achieve workflow automation resources and services that have been carefully selected to maximize return on investment.

The industries and business functions we serve include but aren’t limited to:

• Automotive.
• Legal.
• Healthcare.
• Finance and accounting.
• Government.
• Public services.
• Human resources.
• Office administration.
• Real estate.

Maybe you’re a car dealership trying to digitize service records to improve customer support capabilities. Maybe you’re a law firm looking for a way to search documents with case-related keywords, or an insurance company in need of a better document management tool that enables drag-and-drop functionality and other forms of intuitive interfacing.

Whatever the situation, we can help you implement the right workflow automation infrastructure for the job.

From initial document and data capture, to management, to storage and retrieval, our goal is simple: optimize the end-to-end flow of information so that repetitive business processes can be automated, and manual tasks can be easier. We also realize every organization is different, which is why our solutions prioritize compliance with HIPAA, SOX, SEC-17, GDPR and other regulations.

Data security, compliance and document protection are our top priorities.   

Capture

Workflow automation starts with the capture and digitization of paper, film, email, fax, e-form and more.

We supply document capture hardware such as MFPs, scanners and specialty scanners from leading manufacturers, including Kodak, Fujitsu, Canon, ibml, Konica Minolta, and ST Imaging and more, as well as leading document capture software from Kofax, Psigen, Kodak and ABBYY.

For mobility, use Mi-Forms Software to easily create e-forms for mobile devices, iPads, tablets, digital pens and laptops so that you can easily capture data online and offline.

We also offer document management and conversion services to help businesses with backfile scanning and other time-consuming digitization tasks.

Manage

Document management is how you put your captured data to work for your organization.

We select best-in-class document management solutions such as cloud-based DocuWare that align with our clients’ unique requirements. We also help integrate document capture and document management technologies with ERP, accounting software, HR software, EHR/EHM and more.

From the smallest business to the largest enterprise, we help clients use open architecture software such as PSIGEN PSI Safe and even SharePoint to optimize document routing and management.

The result: Structure is brought to otherwise unstructured data; information that originates or intersects with paper documents is seamlessly incorporated into automated workflows.

Store

Business continuity keeps your documents and data protected against the threat of downtime.

We complete the Information Lifecycle Management circle with digital archival storage, virtualization, disaster recovery and data deduplication from leading vendors such as Datto and Nexsan.

Workflow automation is about putting you in total control of your organization’s information resources regardless of the circumstances. Protect your documentation and data from harm with highly available digital archival and storage solutions.

Contact the experts at Inception Technology today to learn more about our end-to-end workflow automation resources, and to discover how we can help your organization thrive in the digital age.